1. INTRODUCTION
Kaztech Solutions Ltd. (referred to as “we”, “us” or “our” in this privacy policy) takes security of your data very seriously. We maintain strict electronic, procedural and physical safety measures in connection with the collection, storage and disclosure of personal data. This privacy policy explains who we are, how we collect, process and share your personal data and how you can exercise your privacy rights.
We are the data controller and we are responsible for the personal data we collect in the course of our business.
Contact Details
Our full details are:
Full name of legal entity: Kaztech Solutions Ltd.
Email address: gdpr@kaztech.co.uk
Postal address: Abbey House Wellington Way, Brooklands Business Park, Weybridge, KT13 0TT
Our website: http://www.kaztechsolutions.co.uk
It is very important that the information we hold about you is accurate and up to date. If at any time your personal information change, please let us know by emailing us at the email address above.
2. WHAT DATA DO WE COLLECT ABOUT YOU, FOR WHAT PURPOSE AND ON WHAT GROUND WE PROCESS IT
Personal data means any information capable of identifying an individual. It does not include anonymised data.
We will only use your personal data for a purpose it was collected for or a reasonably compatible purpose, if necessary. In case we need to use your details for an unrelated new purpose we will let you know and explain the legal grounds for processing. For more information on this please email us at gdpr@kaztech.co.uk.
We may process the following categories of personal data about you:
- Communication Data that includes any communication that you send to us, e.g. through the contact form on our website, through email, text, social media messaging, social media posting, via post or through handing over your business card, as well as any oral communications, e.g. over the phone or in person. We process this data for the purposes of communicating with you (including for marketing purposes), for record keeping and for the establishment, pursuance or defence of legal claims. Our lawful ground for this processing is our legitimate interest, which in this case is our legitimate interest to reply to communications sent to us, to grow our business through communications with you, to keep relevant records and, where necessary, to establish, pursue or defend legal claims.
- Customer Data that includes data relating to any purchases of goods and/or services such as your name, title, billing address, delivery address, email address, phone number, contact details, purchase details, your card details and any other transactional data. We process this data for the purpose of taking steps required to enter into contracts and for performance of our contractual obligations, i.e. to supply the goods and/or services you have purchased from us and to keep records of such transactions. Where necessary, we would process this data to defend, establish or pursue legal claims. Our lawful ground for this processing is the performance of a contract between you and us and/or taking steps required to enter into such a contract, and our legitimate interest to defend, establish or pursue legal claims.
- User Data that includes data about how you use our website. We process this data to operate our website and ensure relevant content is provided to you, to ensure the security of our website, to maintain back-ups of our website and/or databases and to enable publication and administration of our website and business. Our lawful ground for this processing is our legitimate interests to enable us to properly administer our website and our business.
- Technical Data that includes data about your use of our website such as your IP address, details about your browser, length of visit to pages on our website, page views and navigation paths, details about the number of times you use our website, time zone settings and other technology on the devices you use to access our website. The source of this data is from our analytics tracking system. We process this data to analyse your use of our website, to administer and protect our business and website, to deliver relevant website content and advertisements to you and to understand the effectiveness of our advertising. Our lawful ground for this processing is our legitimate interests to properly administer our website and business and to decide our marketing strategy and grow our business.
- Marketing Data that includes data about your preferences in receiving marketing from us and our third parties and your communication preferences. We process this data to enable you to partake in our promotions, to deliver relevant offers, website content and advertisements to you and measure or understand the effectiveness of our marketing. We may also use such data to send other marketing communications to you. Our lawful ground for this processing is our legitimate interests to develop our products/services, to study how customers use them, to decide our marketing strategy and to grow our business.
- We may use Communication Data, Customer Data, User Data, Technical Data and Marketing Data to deliver relevant website content and offers and advertisements to you (including display advertisements) and to measure or understand the effectiveness of the advertising we serve you. Our lawful ground for this processing is legitimate interests to grow our business. We may also use such data to send other marketing communications to you. Our lawful ground for this processing is either consent or legitimate interests to grow our business.
Sensitive Data
We do not collect any sensitive data about you. Sensitive data refers to data that includes details about your race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union membership, information about your health and genetic and biometric data. We do not collect any information about criminal convictions and offences.
Automated decision making and profiling
We do not carry out automated decision making or any type of automated profiling.
Legislative requirements
We may process your personal data without your knowledge or consent where this is required or permitted by law.
Where we are required to collect personal data by law, or under the terms of the contract between us and you do not provide us with that data when requested, we may not be able to perform the contract (for example, to deliver goods or services to you). If you don’t provide us with the requested data, we may have to cancel a product or service you have ordered, but if we do so, we will notify you at the time.
3. HOW WE COLLECT YOUR PERSONAL DATA
We may collect data about you by you providing the data directly to us (for example by filling in forms on our website, by sending us emails or over the phone). We may automatically collect certain data from you as you use our website by using cookies and similar technologies. Please see our cookie policy for more details about this at www.kaztech.co.uk/cookiepolicy
We may receive data from third parties (including those based outside the EU), such as e.g. analytics providers, advertising networks, search information providers, providers of technical, payment and delivery services, such as data brokers or aggregators.
We may also receive data from publicly available sources such as Companies House and the Electoral Register based inside the EU.
4. MARKETING COMMUNICATIONS
Our lawful ground for processing your personal data to send you marketing communications is either our legitimate interest to grow our business or your consent.
Under the Privacy and Electronic Communications Regulations, we may send you marketing communications from us if (i) you made a purchase or asked for information from us about our goods or services or (ii) you agreed to receive marketing communications and in each case you have not opted out of receiving such communications since. Under these regulations, if you are a limited company, we may send you marketing emails without your consent. However, you can still opt out of receiving marketing emails from us at any time.
Before we share your personal data with any third party for their own marketing purposes, we will get your express consent.
You can ask us or third parties to stop sending you marketing messages at any time by following the opt-out links on any marketing message sent to you or by emailing us at gdpr@kaztech.co.uk.
If you opt out of receiving marketing communications, this opt-out does not apply to personal data provided to us as a result of other transactions, such as purchases, warranty registrations etc.
5. DISCLOSURES OF YOUR PERSONAL DATA
We may have to share your personal data with certain third parties set out below:
- Service providers who provide our IT and system administration and operational services;
- Professional advisers including lawyers, bankers, accountants, auditors and insurers;
- Couriers and other third parties whose engagement is necessary for performance of our contractual obligations;
- Government bodies that require us to report processing activities;
- Fraud prevention agencies, the police or other enforcement or regulatory body, upon a valid request to do so;
- Third parties to whom we sell, transfer, or merge parts of our business or our assets.
We require all third parties to whom we transfer your data to respect the security of your personal data and to treat it in accordance with the law. We only allow such third parties to process your personal data for specified purposes and in accordance with our instructions.
6. INTERNATIONAL TRANSFERS
Where we transfer your data to third parties outside of the EEA, we will ensure that adequate safeguards are in place to provide the same level of personal data security to that required within the EEA. As such:
- we may transfer your personal data to countries that the European Commission have approved as providing an adequate level of protection for personal data by; or
- If we use US-based providers that are part of EU-US Privacy Shield, we may transfer data to them, as they have equivalent safeguards in place; or
- where we use certain service providers who are established outside of the EEA, we may use specific contracts or codes of conduct or certification mechanisms approved by the European Commission which give personal data the same protection it has within the EEA.
If none of the above safeguards is available, we will request your explicit consent to the specific transfer. You will have the right to withdraw this consent at any time.
7. DATA SECURITY
We have put in place security measures to prevent your personal data from being accidentally lost, used, altered, disclosed, or accessed without authorisation. We allow access to your personal data only to those employees and partners who have a business need to know such data. They will only process your personal data on our instructions and they must keep it confidential.
We have procedures in place to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach if we are legally required to.
8. DATA RETENTION
We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.
When deciding what the correct time is to keep the data for, we look at its amount, nature and sensitivity, potential risk of harm from unauthorised use or disclosure, the processing purposes and if these can be achieved by other means, and legal requirements.
For tax purposes, the law requires us to keep basic information about our customers (including Contact, Identity, Financial and Transaction Data) for six years after they stop being customers.
In some circumstances we may anonymise your personal data for research or statistical purposes in which case we may use this information indefinitely without further notice to you.
9. YOUR LEGAL RIGHTS
Under data protection laws, you have rights in relation to your personal data that include the right to request access, correction, erasure, restriction, transfer, to object to processing, to portability of data and (where the lawful ground of processing is consent) to withdraw consent.
You can see more about these rights at:
If you wish to exercise any of the rights set out above, please email us at gdpr@kaztech.co.uk.
You will not have to pay a fee to access your personal data (or to exercise any of the other rights). However, we may charge a reasonable fee if your request is clearly unfounded, repetitive or excessive or refuse to comply with your request in these circumstances.
We may need to request specific information from you to help us confirm your identity and ensure your right to access your personal data (or to exercise any of your other rights). This is a security measure to ensure that personal data is not disclosed to any person who has no right to receive it. We may also contact you to ask you for further information in relation to your request to speed up our response.
We try to respond to all legitimate requests within one month. Occasionally it may take us longer than a month if your request is particularly complex or you have made a number of requests. In this case, we will notify you.
If you are not happy with any aspect of how we collect and use your data, you have the right to complain to the Information Commissioner’s Office (ICO) – the UK supervisory authority for data protection issues (www.ico.org.uk). We should be grateful if you would contact us first if you do have a complaint, so that we can try to resolve it for you.
10. THIRD-PARTY LINKS
Our website may include links to third-party websites, plug-ins and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements. When you leave our website, we encourage you to read the privacy notice of every website you visit.
11. COOKIES
You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies. If you disable or refuse cookies, please note that some parts of this website may become inaccessible or not function properly. For more information about the cookies we use, please see our Cookies Policy at www.kaztech.co.uk/cookiepolicy.